Welcome to the Enduro Gear website.
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Enduro Gear relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Enduro Gear’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website.The term ‘you’ refers to the user or viewer of our website.
Enduro Gear reserves the right to make changes to this site and these terms and conditions at any time.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Enduro Gear Deals Terms & Conditions
We are not able to offer the deal pricing outside of the set timeframes. If you purchase an item outside of this time, it will be the original price. If an item you purchased has deal pricing after your purchase, we are not able to reimburse the difference.
All items, including deal items can be returned in accordance to our returns policy, however if you choose to return an item after the deal has ended the new item will return to the original price (unless for a different size only, see below). We suggest purchasing replacement items right away to secure the deal price.
We will accept size-only returns at the deal purchase price in accordance to our returns policy. Providing that the item is in stock, and the same item as purchased (from the same overarching part number). Returning for alternative items are subject to price difference.
We are not able to special order in, layby or raincheck items at the deal price. The pricing is final, no further discounts.
We are not able to hold items prior to complete payment, to secure items you will need to pay in full.
Items added to your cart at the deal price during the deal will return to their original price once the deal has ended.
Any quotes or invoices created during the deal timeframe will be cancelled once the deal has ended, and the items will return to the original price.
Marketing
By ordering or registering on endurogear.com.au you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting our Customer Service team and we will remove you from marketing communications. We do not share, sell or exchange any customer contact information with other companies excluding shipping carriers who use this information to deliver orders.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Enduro Gear reserves the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, to supply less than the quantity you ordered of any item.
Fraud Prevention
All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order and orders will be held from shipment until security checks have been completed. We will make reasonable attempts to contact you using the details provided to complete the necessary security checks. Failure to comply with such requests from Enduro Gear will result in the order being cancelled and the funds being refunded back to the card used.
Wholesale
Endurogear.com.au is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by endurogear.com.au
Shipping & Delivery
Enduro Gear cannot be held responsible for any lost items, parcels/packages, once the order has been sent by Enduro Gear we have no control over the delivery times, methods or unforeseen issues that may occur
The delivery times provided by Enduro Gear are estimates only. Enduro Gear will not be held accountable for late deliveries or loss or damage relating to late deliveries.
Larger orders may be without notice, split up and shipped on a number of consignments for ease of delivery. Tracking information for all consignments will be available.
Enduro Gear will not be held accountable for delivery instructions left on the order being missed or not followed.
Returns, Refunds, Exchanges & Warranty
Enduro Gear reserves the right to refuse any returned item without notice if we deem the return to not meet guidelines set upon creation of an RMA.
The cost of returning rejected items is the responsibility of the customer and Enduro Gear reserves the right to hold products until payment of shipping has been made.
Pricing
Prices are subject to change without notice. All pricing unless otherwise stated is set to Recommended Retail which in most cases is set by the Australian Importers of the Products. Pricing changes at Enduro Gear are at the direction of the Australian supplier due to currency fluctuations.
There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate.
Order Cancellations
If notified before goods have been dispatched, Enduro Gear can accommodate order cancellations. If items have been shipped, Enduro Gear reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
